FAQs

Where are your products made?

Each and every plasticity. product is handmade in Graaff-Reinet. 

Returns/exchanges & refunds:

Please contact us within 14 days to arrange an exchange or refund. We will do our best to find a solution if there are any problems. Please contact tessa@plasticity.co.za if you have a query or complaint.

Sending products back to our studio will be at the cost of the buyer. 

International shipping?

We are working on it!! Please get in touch if you would like to place an order with us for international delivery. We will arrange this via email tessa@plasticity.co.za 

Please note: 

Due to the handmade nature of our products, variations may occur. We take every effort to ensure a high quality product. 

Custom/ bespoke orders? 

Get in touch to discuss our bespoke design options!